- Seminal Help Center
- Platform Support for Artist
- Verify your Identity
Under what circumstances might my KYC documents be either declined or remain in a state of pending verification?
KYC documents may be rejected or pending verification if:
- The images submitted are blurred or unclear.
- The documents are expired.
- The information does not match your account details.
Make sure that your documents are clear, legible, and valid before submission.